According to the provisions of the Consumer Protection Act, online shopping products enjoy a seven-day cooling-off period (including holidays) from the date of arrival of the product. The cooling-off period does not include the trial and test-wear period. If you wish to return or exchange a product, please submit an application within the period. No application will be accepted after the deadline. (Applicable in Taiwan)
The returned product must be in new condition and complete packaging, and please be careful not to have any artificial odor or stain.
New condition:
The appearance must not be scratched, damaged, damp, or adhesive removed-Complete packaging:
Product, watch box, product warranty card, inner and outer packaging, invoice, gifts, etc.
Artificial odor and stain:
Smoke, perfume, powder makeup, lotion, etc.
Special reminder:
Do not buckle the watch to try it on. Once the leather strap is dented, it cannot be restored and the product cannot be sold again, which may affect your return and exchange rights.
If the returned product is damaged after trying it on, a handling fee will be charged. (The watch strap is calculated based on the original price / other parts will be charged a handling fee based on the parts quotation.)
[Note] For special discount products, please refer to the product description for return and exchange rules.
